An order management system (OMS) is an efficient technological platform that optimizes firms to handle service orders from online capture through order execution.
It synchronizes fulfillment tracking across all sales systems to support accurate visibility into customer information throughout the complete operation.
An OMS assists firms manage the full order operation seamlessly, from the time a buyer places an order to its complete oms processing and potential return.
It automates inventory management by offering instant information on stock status and order history, empowering companies to maximize their fulfillment methods and maximize consumer satisfaction.
An effective OMS order management system unifies with other company systems like ecommerce platforms, fulfillment management systems, ERP software, and shipping carriers to drive a order management system unified order fulfillment ecosystem from beginning to finish.